JW
Johan W
1 reviews | Active since Jun 2017
04 May 2022, 18:27
VOX = NO SERVICE
THE WORST ISP EVER!!!
As a business, we rely heavily on an ISP to provide good service. Waiting more than a week and then not even receiving a reply or any action on service in relation to a business account.
This EXTREMELY bad service filters through from Fibre services, public IP services and domain hosting.
I suggest to everyone to stay far far away!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
04 May 2022, 19:24Good day Johan van Wyk,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply04 May 2022, 19:24
Official
Good day Johan van Wyk,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's replyOfficial
10 May 2022, 18:09Good day Johan V ,
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
Your Account Manager will remain in contact with you with regards to the new order, X***
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
Your Account Manager will remain in contact with you with regards to the new order, X***
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply10 May 2022, 18:09
Official
Good day Johan V ,
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
Your Account Manager will remain in contact with you with regards to the new order, X***
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
The necessary amendments have been made on your Vox Account.
Your Account Manager will remain in contact with you with regards to the new order, X***
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox