VOX no help in fixing their error

Try sort out the vox error they can’t even sort out an order they placed and installed just needs activation. The hard ware was installed on the 6 February as instructed by vox sms for Openserve to install open serve did the install of the hard ware just need to activate. Had it with people who can only read a computer screen and not actually can think a bit ahead. VOX listen to all the recordings as this call is to be recorded bla bla had it press 4 no one answered over an hour holding no answer.