LG
Leonard G

1 reviews | Active since Oct 2022

13 May 2024, 08:40

Vox no good

I paid my account on the 7th Of May. Just to find that my account was suss pended this morning early. previously when I accidentally double paid them 2 months back they weren't as quick to repay my money as they are to suspend my account. And this without reason. i will suggest you look for another provider. these people are the most unreliable provider ever.

Incompetence and terrible service.

0
Replies (2)
Vox Telecom
Vox Telecom's reply13 May 2024, 09:33
Official
Good day, Leonard G
 Thank you for your review.
 A request has been logged with the debtors department for assistance.
 Your ***
 Kind regards - Vox
Vox Telecom
Vox Telecom's reply15 May 2024, 11:40
Official
Good day, Leonard G

Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof. 

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 

Kind Regards, 
Vox