JS
Jeff S
1 reviews | Active since Dec 2021
21 May 2023, 06:46
Vox--never use this company
Warning--never use Vox. I ordered internet fibre 8 months ago. I have written multiple rude emails and follow up--no response. There is no level of service, no customer care. They are a bad company with bad service level
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Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
21 May 2023, 08:38Good day Jeff S
Thank you for your review.
Kindly note that the details of your complaint has been sent to the Projects team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to the Projects team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply21 May 2023, 08:38
Official
Good day Jeff S
Thank you for your review.
Kindly note that the details of your complaint has been sent to the Projects team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your complaint has been sent to the Projects team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
JS
Jeff S's updateReviewer Update
23 May 2023, 08:36No one has contacted me despite your promise of someone going to contact me
JS
Jeff S's update23 May 2023, 08:36
Reviewer Update
No one has contacted me despite your promise of someone going to contact me
Vox Telecom's replyOfficial
22 Jun 2023, 07:42Good day, Jeff
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the salesteam has made contact and assisted with the new order
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the salesteam has made contact and assisted with the new order
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply22 Jun 2023, 07:42
Official
Good day, Jeff
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the salesteam has made contact and assisted with the new order
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the salesteam has made contact and assisted with the new order
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox