Vox LTE WORST SERVICE. STAY AWAY!!!

I've ordered the LTE, waited until delivery which took a long time.. That alone is unacceptable... Nevertheless.. When I finally received it.. Tried activating it, the router just starred at me.. Created an APN... nothing... It's been over a week.. They claimed it should take up to 24 hours.. Mind you I'm not uninformed when it comes to tech so I pretty much knew What I was doing.. When I contact them.. They sent me from post to pillar

I've been trying to get help regarding activation on their side ever since... even today.. Nothing.. , customer service, their Facebook, calls, emails... No one cares.. They'll just say someone will help you... It's been a week and still no response.. I am furious and extremely unhappy.

Worst service experience...I highly recommend you stay Away...they waste your time, and money... undermine customers and just don't give a ****.