1 reviews | Active since Nov 2017
Vox line disconnected without any instruction from me
Wish I could give them 0 stars for the bad experience I’ve had with Vox for the past two weeks. I’m even scared to check how much I spent in airtime, my own data and time wasted following up with these guys. My line was cancelled without my consent. Nothing more frustrating than being taken from pillar to post. I’ve complained several times and all I get it I’m sorry. How about compensation for your ****py customer service. If it’s not that, then their lines are down.
What’s the point of paying so much money if you don’t get the service?! I’m actually done with Vox. Cannot wait to cancel my line with them.
Then I keep on getting mails that they tried to call me. Ma’am, Sir, stop calling me and fix the damn issue!
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
