Vox leaves ALOT to be desired.

We have cancelled with vox due to the inconsistent and uninformative service we've experienced. 20 minutes later we all of a sudden get an email saying instillation has been done. It's been a nightmare from engaging with them since end Feb. No one listens and there are way too many people involved along the way. Even though they're insisting we pay a cancellation (go figure... a company that has bad service spills over to their billing too) fee I'm happy to do so just to be rid of them. One of the most useless service providers around. You must know how bad it is if some of their own staff complain too and are looking for other work. There are way too many other service providers out there to just go with a company that markets the most (wonder why)