XB
Xander B
1 reviews | Active since Sept 2021
30 May 2024, 14:47
VOX LEAVES ALOT TO BE DESIRED!
I have had a personal FIBRE line with VOX for 3 years now. I requested a change of ownership (just the account name) from my personal name to my company name in February already. Since then, they have made countless errors like creating a new order with providers that do not have lines in my area causing delays. Now that I am at whit's end (after waiting 3 months for something simple) and tell them to cancel I am told I will have penalties. I will not EVER recommend vox to anyone. Useless to the max
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Replies (2)
Vox Telecom's replyOfficial
30 May 2024, 15:19Good day, Xander
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply30 May 2024, 15:19
Official
Good day, Xander
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
31 May 2024, 09:40 Good day, Xander
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Account Manager has sent correspondence to you pertaining to your cession request.
The Account manager will remain in contact until resolved.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Account Manager has sent correspondence to you pertaining to your cession request.
The Account manager will remain in contact until resolved.
Regards
Vox
Vox Telecom's reply31 May 2024, 09:40
Official
Good day, Xander
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Account Manager has sent correspondence to you pertaining to your cession request.
The Account manager will remain in contact until resolved.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Account Manager has sent correspondence to you pertaining to your cession request.
The Account manager will remain in contact until resolved.
Regards
Vox