Vox is useless!! Very Unhappy Customer

having decided to rent my ADSL line from VOx made me believe I would get better service then going directly with Telkom. This is not the case. They cannot deal effectively with a fault reported more than a week ago. I seem to be on my own and should rather deal with Telkom by myself.<br> <br> VOX's customer service sucks. The only time you get service when things are working.... Obviously because they have nothing to do!!<br> <br> After so many years I think I have come to the end of my relationship with a service provider who cannot deal effectively with customer issues. I'm considering my options. This is the second time around where I have to try and hassle on my own to sort out my ADSL line problems. VOX Customer service agents are a useless bunch. All they tell you is what I can get directly from Telkom! <br>