PK
Pieter K
1 reviews | Active since Sept 2023
15 Jan 2024, 12:34
Vox is useless
Most pathetic service privider ive seen in my life Quick to want your money but useless when it comes to solve problems My bussiness has been without wifi for 3 week now and they tell me its gonna take another week to sort out
Helpful (0)
Replies (11)0
Replies (11)
Vox Telecom's replyOfficial
15 Jan 2024, 13:34Good day, Pieter K
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply15 Jan 2024, 13:34
Official
Good day, Pieter K
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
PK
Pieter K's updateReviewer Update
16 Jan 2024, 23:10Just to show another day later and still no response from vox
PATHETIC
They cant even cancel my services without taking a week will never recommend their service to anyone
PATHETIC
They cant even cancel my services without taking a week will never recommend their service to anyone
PK
Pieter K's update16 Jan 2024, 23:10
Reviewer Update
Just to show another day later and still no response from vox
PATHETIC
They cant even cancel my services without taking a week will never recommend their service to anyone
PATHETIC
They cant even cancel my services without taking a week will never recommend their service to anyone
PK
Pieter K's updateReviewer Update
29 Jan 2024, 12:52So to today 29/01/2024 im still strugeling with vox
Wifi is restored but still having account issues that they said will be resolved and still nothing what means my wifi will soon be disconnected again because they cant do their work
Will defnitly not reccomend it to anyone
Wifi is restored but still having account issues that they said will be resolved and still nothing what means my wifi will soon be disconnected again because they cant do their work
Will defnitly not reccomend it to anyone
PK
Pieter K's update29 Jan 2024, 12:52
Reviewer Update
So to today 29/01/2024 im still strugeling with vox
Wifi is restored but still having account issues that they said will be resolved and still nothing what means my wifi will soon be disconnected again because they cant do their work
Will defnitly not reccomend it to anyone
Wifi is restored but still having account issues that they said will be resolved and still nothing what means my wifi will soon be disconnected again because they cant do their work
Will defnitly not reccomend it to anyone
Vox Telecom's replyOfficial
29 Jan 2024, 14:15Good day, Pieter
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Finance team that the billing query has been resolved.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Finance team that the billing query has been resolved.
Regards
Vox
Vox Telecom's reply29 Jan 2024, 14:15
Official
Good day, Pieter
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Finance team that the billing query has been resolved.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Finance team that the billing query has been resolved.
Regards
Vox
Vox Telecom's replyOfficial
29 Jan 2024, 14:18Good day, Pieter
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Finance team that the billing query has been resolved.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Finance team that the billing query has been resolved.
Regards
Vox
Vox Telecom's reply29 Jan 2024, 14:18
Official
Good day, Pieter
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Finance team that the billing query has been resolved.
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Finance team that the billing query has been resolved.
Regards
Vox
PK
Pieter K's updateReviewer Update
29 Jan 2024, 15:10No it has not and i swear to god if my service gets suspended because vox cant do their work
Hello peter will not be the only place i will be complaining on
Hello peter will not be the only place i will be complaining on
PK
Pieter K's update29 Jan 2024, 15:10
Reviewer Update
No it has not and i swear to god if my service gets suspended because vox cant do their work
Hello peter will not be the only place i will be complaining on
Hello peter will not be the only place i will be complaining on
Vox Telecom's replyOfficial
29 Jan 2024, 15:38Good day,
An updated Statement has been sent to the nominated contact details.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
An updated Statement has been sent to the nominated contact details.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply29 Jan 2024, 15:38
Official
Good day,
An updated Statement has been sent to the nominated contact details.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
An updated Statement has been sent to the nominated contact details.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
PK
Pieter K's updateReviewer Update
29 Jan 2024, 16:10Thank you i did recieve it how ever i am still awaiting someone to assist to to get a debit order set up on my account so that you can get payments
PK
Pieter K's update29 Jan 2024, 16:10
Reviewer Update
Thank you i did recieve it how ever i am still awaiting someone to assist to to get a debit order set up on my account so that you can get payments
Vox Telecom's replyOfficial
29 Jan 2024, 18:18Good evening Pieter,
Kindly note that your collections manager will assist you ,
Thank you
Vox
Kindly note that your collections manager will assist you ,
Thank you
Vox
Vox Telecom's reply29 Jan 2024, 18:18
Official
Good evening Pieter,
Kindly note that your collections manager will assist you ,
Thank you
Vox
Kindly note that your collections manager will assist you ,
Thank you
Vox
PK
Pieter K's updateReviewer Update
29 Jan 2024, 19:56And who might that be
Ive been struggeling since december to resolve the issues but little success at a time
Thats not the way to provide a service more than a month
Ive been struggeling since december to resolve the issues but little success at a time
Thats not the way to provide a service more than a month
PK
Pieter K's update29 Jan 2024, 19:56
Reviewer Update
And who might that be
Ive been struggeling since december to resolve the issues but little success at a time
Thats not the way to provide a service more than a month
Ive been struggeling since december to resolve the issues but little success at a time
Thats not the way to provide a service more than a month
Vox Telecom's replyOfficial
31 Jan 2024, 11:37Good day, Pieter
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply31 Jan 2024, 11:37
Official
Good day, Pieter
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox