SR
Sonja R
1 reviews | Active since Jun 2021
29 Oct 2022, 09:52
Vox is Useless
Vox cut our line on 28th of October. It is not the end of the month. We made payment earlier as soon as they cut it. Now they tell me they are unable to reconnect the line we will have to wait untill Moday.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
29 Oct 2022, 10:15Good day Sonja R,
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply29 Oct 2022, 10:15
Official
Good day Sonja R,
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number or contact number in order for us to assist accordingly.
Thank you in advance
Vox
SR
Sonja R's updateReviewer Update
29 Oct 2022, 11:50I know the lady told me. My point is you disconnected before end of month technically you guys wasn't suppose to cut the line. And you guys cannot understand that. End of mont aren't the 28th.
SR
Sonja R's update29 Oct 2022, 11:50
Reviewer Update
I know the lady told me. My point is you disconnected before end of month technically you guys wasn't suppose to cut the line. And you guys cannot understand that. End of mont aren't the 28th.
Vox Telecom's replyOfficial
29 Oct 2022, 13:02Good day Sonja R,
Kindly ask the account holder to check the status of the account, the payment date as well as the payment method on our Customer portal.
Kind regards
Kindly ask the account holder to check the status of the account, the payment date as well as the payment method on our Customer portal.
Kind regards
Vox Telecom's reply29 Oct 2022, 13:02
Official
Good day Sonja R,
Kindly ask the account holder to check the status of the account, the payment date as well as the payment method on our Customer portal.
Kind regards
Kindly ask the account holder to check the status of the account, the payment date as well as the payment method on our Customer portal.
Kind regards