LP
Lesego P
1 reviews | Active since Sept 2018
25 Oct 2024, 08:32
Vox is Useless!!!!!
What a **** service you provide and when attempting to cancel you tell about a whole month notice to cancel? In that month notice I will still go through the same issues I’ve had for the past year! I am not going to pay for that coming month, this is *** service! Nxa
Helpful (0)
Replies (7)0
Replies (7)
Vox Telecom's replyOfficial
25 Oct 2024, 08:59 Good day Lesego P,
Thank you for your review.
We have escalated the details of the above to our cancellations team for a further investigation. An agent will be in contact with you soon to advise you accordingly.
Kind regards,
Vox
Thank you for your review.
We have escalated the details of the above to our cancellations team for a further investigation. An agent will be in contact with you soon to advise you accordingly.
Kind regards,
Vox
Vox Telecom's reply25 Oct 2024, 08:59
Official
Good day Lesego P,
Thank you for your review.
We have escalated the details of the above to our cancellations team for a further investigation. An agent will be in contact with you soon to advise you accordingly.
Kind regards,
Vox
Thank you for your review.
We have escalated the details of the above to our cancellations team for a further investigation. An agent will be in contact with you soon to advise you accordingly.
Kind regards,
Vox
Vox Telecom's replyOfficial
25 Oct 2024, 14:46Good day Lesego P,
We have received confirmation that the Cancellations team have contacted you and advised on the notice period that needs to be served.
Should you have any further queries, please don't hesitate to contact us on *** or ***.
Kind regards,
Vox
We have received confirmation that the Cancellations team have contacted you and advised on the notice period that needs to be served.
Should you have any further queries, please don't hesitate to contact us on *** or ***.
Kind regards,
Vox
Vox Telecom's reply25 Oct 2024, 14:46
Official
Good day Lesego P,
We have received confirmation that the Cancellations team have contacted you and advised on the notice period that needs to be served.
Should you have any further queries, please don't hesitate to contact us on *** or ***.
Kind regards,
Vox
We have received confirmation that the Cancellations team have contacted you and advised on the notice period that needs to be served.
Should you have any further queries, please don't hesitate to contact us on *** or ***.
Kind regards,
Vox
LP
Lesego P's updateReviewer Update
25 Oct 2024, 14:48That notice period will find me with a serious ISP that wants to serve its customers, you’ll receive a cent from me! You want me to stay another month to suffer without proper internet connection? Let’s see who will speak last here, **** your stupid services!
LP
Lesego P's update25 Oct 2024, 14:48
Reviewer Update
That notice period will find me with a serious ISP that wants to serve its customers, you’ll receive a cent from me! You want me to stay another month to suffer without proper internet connection? Let’s see who will speak last here, **** your stupid services!
LP
Lesego P's updateReviewer Update
25 Oct 2024, 14:51The **** part about this is that your agent is rude, she didn’t call me to investigate instead she phoned me to tell me about the **** notice. This says a lot about your business, I’ll never recommend this service or even your company to anyone because of not knowing how to treat customers.
LP
Lesego P's update25 Oct 2024, 14:51
Reviewer Update
The **** part about this is that your agent is rude, she didn’t call me to investigate instead she phoned me to tell me about the **** notice. This says a lot about your business, I’ll never recommend this service or even your company to anyone because of not knowing how to treat customers.
LP
Lesego P's updateReviewer Update
26 Oct 2024, 09:36**** VOX! You must come collect your **** router
LP
Lesego P's update26 Oct 2024, 09:36
Reviewer Update
**** VOX! You must come collect your **** router
Vox Telecom's replyOfficial
29 Oct 2024, 09:54Good day,
The notice period is correct as advised by the agent. Management has investigated the call, and the agent assisting was not rude. Collection date for the router is 30 November 2024.
Kind regards,
Vox
The notice period is correct as advised by the agent. Management has investigated the call, and the agent assisting was not rude. Collection date for the router is 30 November 2024.
Kind regards,
Vox
Vox Telecom's reply29 Oct 2024, 09:54
Official
Good day,
The notice period is correct as advised by the agent. Management has investigated the call, and the agent assisting was not rude. Collection date for the router is 30 November 2024.
Kind regards,
Vox
The notice period is correct as advised by the agent. Management has investigated the call, and the agent assisting was not rude. Collection date for the router is 30 November 2024.
Kind regards,
Vox
LP
Lesego P's updateReviewer Update
29 Oct 2024, 12:01I will not pay anything!
LP
Lesego P's update29 Oct 2024, 12:01
Reviewer Update
I will not pay anything!