PM
Puleng M
1 reviews | Active since Aug 2022
23 Jan 2023, 16:33
VOX Is Useless
Worst Provider Ever, RICA approved, credit payment done, still no service. You wait 3 hours for your call to be answered only to find that the department doesnt handle suspended calls yet you are directed to accounts by the technical team. Please consider Rain 5G or any other fibre provider... Vox is USELESS !!!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 Jan 2023, 18:05Good day, Puleng
Thank you for your review.
Do note that the details of your complaint has been escalated to the Debtors team for further assistance.
We will contact you soonest to assist with the resolution of your complaint.
Kind Regards,
Vox
Thank you for your review.
Do note that the details of your complaint has been escalated to the Debtors team for further assistance.
We will contact you soonest to assist with the resolution of your complaint.
Kind Regards,
Vox
Vox Telecom's reply23 Jan 2023, 18:05
Official
Good day, Puleng
Thank you for your review.
Do note that the details of your complaint has been escalated to the Debtors team for further assistance.
We will contact you soonest to assist with the resolution of your complaint.
Kind Regards,
Vox
Thank you for your review.
Do note that the details of your complaint has been escalated to the Debtors team for further assistance.
We will contact you soonest to assist with the resolution of your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
27 Jan 2023, 07:14Good day, Puleng
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your complaint , we can confirm that the RICA is approved and account active.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your complaint , we can confirm that the RICA is approved and account active.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply27 Jan 2023, 07:14
Official
Good day, Puleng
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your complaint , we can confirm that the RICA is approved and account active.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your complaint , we can confirm that the RICA is approved and account active.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox