AM
Angelique M
1 reviews | Active since Aug 2019
09 Apr 2026, 10:13
Vox is useless
We have not had Internet for 6 days. Vox has a different excuse for anyone in our area that calls. They have not done anything to help us get back online but still expect us to pay for a full month. Terrible service. Do not recommend. End chats before you are done.
Helpful (0)
Replies (5)0
Replies (5)
Vox Telecom's replyOfficial
09 Apr 2026, 10:48Good day Angelique
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply09 Apr 2026, 10:48
Official
Good day Angelique
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
AM
Angelique M's updateReviewer Update
09 Apr 2026, 10:54Lol I am excited to see this as for 6 days vox has just had excuses. I can't wait to see yours in particular. Just another excuse and no action. One of my neighbours even had a technician asking for a bribe to get it fixed or it will take longer. We pay you for this service and get asked for bribes to fix your
AM
Angelique M's update09 Apr 2026, 10:54
Reviewer Update
Lol I am excited to see this as for 6 days vox has just had excuses. I can't wait to see yours in particular. Just another excuse and no action. One of my neighbours even had a technician asking for a bribe to get it fixed or it will take longer. We pay you for this service and get asked for bribes to fix your
AM
Angelique M's updateReviewer Update
09 Apr 2026, 16:04I had someone call me this morning. Told me about a migration. In other words we have been **** to by vox this whole week and said to send pics of my router. I have done all of this with no response or any idea of what is wrong still? Vox can you please do something about this.
AM
Angelique M's update09 Apr 2026, 16:04
Reviewer Update
I had someone call me this morning. Told me about a migration. In other words we have been **** to by vox this whole week and said to send pics of my router. I have done all of this with no response or any idea of what is wrong still? Vox can you please do something about this.
AM
Angelique M's updateReviewer Update
11 Apr 2026, 09:28I have still not had this issue resolved? No communication, no feedback, no technician. Vox is not doing anything to help us. This is so frustrating. Do not use vox whatever you do.
AM
Angelique M's update11 Apr 2026, 09:28
Reviewer Update
I have still not had this issue resolved? No communication, no feedback, no technician. Vox is not doing anything to help us. This is so frustrating. Do not use vox whatever you do.
Vox Telecom's replyOfficial
13 Apr 2026, 09:58Good day, Angelique
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply13 Apr 2026, 09:58
Official
Good day, Angelique
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox