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Motile M

1 reviews | Active since Oct 2022

17 Oct 2022, 18:11

Vox is useless

4 days without fibre to home and all you get is just excuses with no assistance, literally paying for a service you are not receiving. Disappointing

0
Replies (2)
Vox Telecom
Vox Telecom's reply17 Oct 2022, 18:42
Official
Good day Motile M,  Thank you for your enquiry. Kindly note that we have escalated your enquiry to our Support team. We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, 
Vox
Vox Telecom
Vox Telecom's reply20 Oct 2022, 14:59
Official
 Good day, Motile M,
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the equipment was reconfigured by our onsite report team.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox