MS
Mathew S
1 reviews | Active since Apr 2021
09 May 2023, 17:49
VOX IS USELESS
Our Fibre with VOX was canceled, and was supposed to end on the 30th April , and we placed an order with MWEB because of Vox's incompetence, but we still not received any internet from MWEB because VOX has not released the Evotel Fibre line. this is frustrating because there is nothing being done about it.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
09 May 2023, 18:05 Good day, Mathew Swanepoel ,
Thank you for your review.
Kindly note that the details of your query have been sent to the cancellations team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query have been sent to the cancellations team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply09 May 2023, 18:05
Official
Good day, Mathew Swanepoel ,
Thank you for your review.
Kindly note that the details of your query have been sent to the cancellations team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query have been sent to the cancellations team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
MS
Mathew S's updateReviewer Update
10 May 2023, 12:31STILL NO FEEDBACK FROM CANCELLATIONS TEAM. Talk about bad service.worst experience.
MS
Mathew S's update10 May 2023, 12:31
Reviewer Update
STILL NO FEEDBACK FROM CANCELLATIONS TEAM. Talk about bad service.worst experience.
Vox Telecom's replyOfficial
11 May 2023, 07:42Good day, Mathew
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that Line had been released,
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that Line had been released,
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply11 May 2023, 07:42
Official
Good day, Mathew
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that Line had been released,
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that Line had been released,
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
MS
Mathew S's updateReviewer Update
11 May 2023, 08:01Thank you very much, we will get in contact with Evotel regarding the line.
MS
Mathew S's update11 May 2023, 08:01
Reviewer Update
Thank you very much, we will get in contact with Evotel regarding the line.