MM
Martin M
1 reviews | Active since Apr 2023
17 Oct 2023, 20:04
Vox is Trash
For the past week I've had my fibre go off, I've logged tickets they fix it and it's gone again after that 1 day. This has happened 3 times now. Despite logging tickets with Vox and Vuma, problem still persists. Vox is trash
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
17 Oct 2023, 20:46Good day Martin MThank you for your post.Kindly note that the details of your complaint has been sent to technical support team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's reply17 Oct 2023, 20:46
Official
Good day Martin MThank you for your post.Kindly note that the details of your complaint has been sent to technical support team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
MM
Martin M's updateReviewer Update
18 Oct 2023, 20:00Still waiting
MM
Martin M's update18 Oct 2023, 20:00
Reviewer Update
Still waiting
Vox Telecom's replyOfficial
23 Oct 2023, 15:29Good day, Martin M
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply23 Oct 2023, 15:29
Official
Good day, Martin M
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox