RP
Rejuan P
1 reviews | Active since Mar 2022
11 Mar 2022, 17:26
Vox is totally ****
I am so unhappy with vox. From day one I had problems anf customer service is horrible. I pay a lot of money for a service that is not working like it should. I have phoned more times then I can keep count with and all they can do is a blaming game. They blame openserve and openserve blames them. No one van fix the route of the problem. I will never recommend this fibre service to anyone at all.
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
11 Mar 2022, 17:56Good day Rejuan,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply11 Mar 2022, 17:56
Official
Good day Rejuan,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Mar 2022, 13:49Good day, Rejuan P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved and the link is currently stable.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved and the link is currently stable.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply15 Mar 2022, 13:49
Official
Good day, Rejuan P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved and the link is currently stable.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved and the link is currently stable.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
