VW
Vicky W
1 reviews | Active since Apr 2013
31 Jul 2024, 21:06
Vox is the worst service provider
Worst service provider ever. Sent an email complaining about lack of speed. We have a 100/100 line and are getting nothing close to that. This is about the 4th time I have complained. They come out and it will be OK for a while & then it messes around. They have zero customer service. Still waiting on a reply from Monday 😡😡😡😡😡
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
31 Jul 2024, 21:39Good day Vicky W
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply31 Jul 2024, 21:39
Official
Good day Vicky W
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Aug 2024, 09:30Good day, Vicky W
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the onsite support team assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the onsite support team assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply07 Aug 2024, 09:30
Official
Good day, Vicky W
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the onsite support team assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the onsite support team assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox