Vox is the worst ISP. No customer service whatsoever

If you are looking for ISP do not even think of going with Vox. They're by far the worst. I have been with no internet connection for 4 days now & I am working from home therefore rely on internet to do my work. I have been calling then and sending emails still to this hour nothing is being done . Call centre agent just advises a you that a ticket has been logged and there's nothing on thier side that could be done. Its so frustrating. And this is not the first time it's happening. They don't take thier customers serious at all. As long as you pay them every month that's all that matters.