JA
Jaco A
1 reviews | Active since Apr 2014
17 Apr 2023, 21:05
VOX is the worst ISP
VOX must be the worst ISP I have ever used for internet, I pay a lot of money every month for Fibre, I run an IT company from home so I need internet to do my work, internet goes off every 15 minutes and when that happens I cannot connect to my web interface I need to manage my services, I have complained so many times to Vox with ticket numbers and they do nothing, I am tired of paying for services I do not receive, Internet goes off then we need to power down everything in order for it to be restored. Please stay away from VOX you do not get what you pay for. In this day and age when technology should be the best on the market we have no internet, very very upset.
Helpful (0)
Replies (3)0
Replies (3)Vox Telecom's replyOfficial
17 Apr 2023, 22:01Good day Jaco
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply17 Apr 2023, 22:01
Official
Good day Jaco
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
JA
Jaco A's updateReviewer Update
18 Apr 2023, 06:39Good Day, that is the same response for the last 6 - 8 months, I have been very patient and that is running out very fast, what I need is the service I pay for.
JA
Jaco A's update18 Apr 2023, 06:39
Reviewer Update
Good Day, that is the same response for the last 6 - 8 months, I have been very patient and that is running out very fast, what I need is the service I pay for.
Vox Telecom's replyOfficial
20 Apr 2023, 10:00Good day, Jaco
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Unfortunately we were unable to reach you on the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Unfortunately we were unable to reach you on the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply20 Apr 2023, 10:00
Official
Good day, Jaco
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Unfortunately we were unable to reach you on the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Unfortunately we were unable to reach you on the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
