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Angeline D
1 reviews | Active since Jun 2021
23 Jun 2021, 16:56
Vox is the worst company
They don't even deserve 1 star, I have been waiting for them to come sort out my wifi, no communication, no feedback, I called 5 times today, no one is calling me back at all, I just have to wait for them to one day be available, no customer service at all, very bad service, don't even consider using them
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Replies (2)
Vox Telecom's replyOfficial
23 Jun 2021, 17:49Good day Angeline,
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Jun 2021, 17:49
Official
Good day Angeline,
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
25 Jun 2021, 08:56 Good day, Angeline loriana D
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply25 Jun 2021, 08:56
Official
Good day, Angeline loriana D
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox