Vox is the WORST

Cancelled my account as we had moved. Sent back the hardware including the mesh towers. Only for the mesh towers to be returned to us. According to Vox, I had not cancelled the mesh account, which is ridiculous as the contract had been cancelled. Had a payment arrangement to repay the outstanding balance over 3 month. Paid the black Friday special for my overdue account on the said date. I then got an email saying that the condition was to have the money reflect on the said date, which happened to be on a Sunday. Sent proof of payment. Was then told that they could not accept the payment as it reflected on the 1st Dec. Nowhere was it stated that the payment had to reflect on the the said date. I get an email saying that I owe even more money. Very, very, very **** service. I've paid the outstanding balance and due to their incompetence I still have an outstanding balance. Not on.