PL
Patsy L
1 reviews | Active since Sept 2023
24 Sept 2023, 21:45
Vox is the worst
Worst service provider. Slow turnaround time.Not answering their phones. You will stay days without network/data yet you pay. I don't recommend it to anyone. The worst.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
24 Sept 2023, 21:51Good day, Patsy L
Thank you for the review.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Thank you for the review.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox Telecom's reply24 Sept 2023, 21:51
Official
Good day, Patsy L
Thank you for the review.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Thank you for the review.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
PL
Patsy L's updateReviewer Update
24 Sept 2023, 22:04Vox my ticket is TST-*** cellphone ***. I am really upset. I had the worst Long weekend without connection. I want out
PL
Patsy L's update24 Sept 2023, 22:04
Reviewer Update
Vox my ticket is TST-*** cellphone ***. I am really upset. I had the worst Long weekend without connection. I want out
Vox Telecom's replyOfficial
25 Sept 2023, 08:08Good day Patsy L,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
We will contact you shortly to assist with the resolution of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
We will contact you shortly to assist with the resolution of your complaint.
Kind Regards
Vox Team
Vox Telecom's reply25 Sept 2023, 08:08
Official
Good day Patsy L,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
We will contact you shortly to assist with the resolution of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
We will contact you shortly to assist with the resolution of your complaint.
Kind Regards
Vox Team