HG
Hans G
1 reviews | Active since Jul 2014
16 Jun 2023, 09:14
Vox is spitefull
This Vox telecom company can not close a fibre line at the flat I'm staying in because the previous tenants that moved out 1 June 2023 has a month notice. Yet they have already been connected BY VOX at their new residence. I can not connect to my isp because Vox does not want to open the line until 1 July 2023. I already had to buy R1000 worth of data from Vodacom because of this. I think this is unreasonable.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
16 Jun 2023, 10:22Good day Hans
Thank you for your review.
Please note that the details of your complaint has been sent to the Support team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Support team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply16 Jun 2023, 10:22
Official
Good day Hans
Thank you for your review.
Please note that the details of your complaint has been sent to the Support team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Support team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
22 Jun 2023, 09:36Good day, Hans
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that thew line realease has been logged.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that thew line realease has been logged.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply22 Jun 2023, 09:36
Official
Good day, Hans
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that thew line realease has been logged.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that thew line realease has been logged.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,