vox is really not reliable it seems
Dear Vox.My line has only been activated on the 5th of this month and I have been down since yesterday. I thought Vox was the best that is why I changed ISP’s!Since I have been with Vox, the line has been down twice!Is there an indication as to when the line will be back up?
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Replies (3)
Vox Telecom's replyOfficial
11 Mar 2024, 13:34Good day, Liezel
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards, Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards, Vox
Vox Telecom's reply11 Mar 2024, 13:34
Official
Good day, Liezel
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards, Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards, Vox
's updateReviewer Update
12 Mar 2024, 12:57Wow Vox!My internet was on this morning, just to go down again at 12:30.What does WebAfrica/frogfoot do right that Vox/frogfoot is NOT doing.Non of my neighbours internet went off, but apparently this is a persistent problem with Vox.I regret moving to Vox
's update12 Mar 2024, 12:57
Reviewer Update
Wow Vox!My internet was on this morning, just to go down again at 12:30.What does WebAfrica/frogfoot do right that Vox/frogfoot is NOT doing.Non of my neighbours internet went off, but apparently this is a persistent problem with Vox.I regret moving to Vox
Vox Telecom's replyOfficial
15 Mar 2024, 09:34Good day, Liezel
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply15 Mar 2024, 09:34
Official
Good day, Liezel
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox