Vox is pathetic

Absolute pathetic service from the start. The agents will hound you to sign up, once done, they will ignore all communication and enquiries as they have received their commission. Ridiculously long wait times via their call center. I had numerous technical issues start install with no internet connection. I have to waste my time and airtime to call the call Centre. Had the technical guys out here to rectify and had it go done after a few days. Vos still thinks that it's fine to bill a client when over half the month, there was no internet access. Marlene from account does not respond and address the issues brought up. Marvin from sales is a total waste of space. I physically went j to their office in Waverly. No one to assist, spoke to ****r on the telephone, who could not assist but insisted that I pay the over due account. Their incompetence created two different account number for my one profile. The one had the billing details, the other didn't. They haven't debited me, but make it like I am am delinquent payer. Totally pathetic organization. Marlene called me after ****r asked her too, but still with no resolution on how to fix my issue of being billed when I haven't had any internet access from half the month. You can check how many days I had access to the fibre. Yet, the harassing final demand smses and emails keep coming through.