LO
Lindi O
1 reviews | Active since Jul 2018
14 Nov 2022, 12:26
vox is pathetic
slow internet again!not even 24 hours since reported!seems issue cannot be resolved!I called vox and after 7 mins of holding the call is dropped while i am holding!!this is pathetic and they do not call even back since they know my details as i gave it to them!!
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
14 Nov 2022, 14:38 Good day, Lindi O
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply14 Nov 2022, 14:38
Official
Good day, Lindi O
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
LO
Lindi O's updateReviewer Update
14 Nov 2022, 15:11this is taking to long!we send our problem to support but still no one contacted us!this is a ongoing issue and we got all the emails on file regarding this issue!
LO
Lindi O's update14 Nov 2022, 15:11
Reviewer Update
this is taking to long!we send our problem to support but still no one contacted us!this is a ongoing issue and we got all the emails on file regarding this issue!
Vox Telecom's replyOfficial
16 Nov 2022, 14:40Good day, Lindi O
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the ONT has been re-provisioned .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the ONT has been re-provisioned .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply16 Nov 2022, 14:40
Official
Good day, Lindi O
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the ONT has been re-provisioned .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the ONT has been re-provisioned .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox