1 reviews | Active since Sept 2017
Vox is pathetic!!
I signed up for Vox fiber via the Vumatel website on 24 May and was given reference number(VA-24 ********** 9). I then submitted my RICA and the contract was accepted. When I call Vuma to request installation they advised that my order number is being rejected by the ISP(Vox) and when I call Jongi from VOX they supp**** me with a new order number however it reflects as rejected on the VUMA system!! That has been my story for the past 2 weeks and I’m starting to doubt that VOX & VUMA have the capacity to meet demand and have opted to play ping pong with prospective customers as a time buying measure!!! I’m so irritated that I am having to chase and Call around when they are advertising a service they clearly can’t provide!!!
Good day Nkululeko,
Thank you for bringing this matter to our attention,
Kindly note that someone will be in contact with you soon in order to assist with this concerns raised
Kind Regards
Vox Telecom
Good day Nkululeko,
Thank you for bringing this matter to our attention,
Kindly note that someone will be in contact with you soon in order to assist with this concerns raised
Kind Regards
Vox Telecom
Good day Nkululeko,
Thank you for bringing this matter to our attention,
Kindly note that someone will be in contact with you soon in order to assist with this concerns raised
Kind Regards
Vox Telecom
Good day Nkululeko,
Thank you for bringing this matter to our attention,
Kindly note that someone will be in contact with you soon in order to assist with this concerns raised
Kind Regards
Vox Telecom
Good day Nkulelo.
Thank you for the feedback,
Kindly note a separate email has been sent to you regarding the above concerns raised and no further feedback has been received from yourself.
Can you please provide us with the Account details in order for us to assist you.
Kind Regards
Vox Telecom
Good day Nkulelo.
Thank you for the feedback,
Kindly note a separate email has been sent to you regarding the above concerns raised and no further feedback has been received from yourself.
Can you please provide us with the Account details in order for us to assist you.
Kind Regards
Vox Telecom
Good day Nkulelo.
Thank you for the feedback,
Kindly note a separate email has been sent to you regarding the above concerns raised and no further feedback has been received from yourself.
Can you please provide us with the Account details in order for us to assist you.
Kind Regards
Vox Telecom
Good day Nkulelo.
Thank you for the feedback,
Kindly note a separate email has been sent to you regarding the above concerns raised and no further feedback has been received from yourself.
Can you please provide us with the Account details in order for us to assist you.
Kind Regards
Vox Telecom