DH
Debbie H
1 reviews | Active since Apr 2013
17 Sept 2022, 17:15
VOX
<div>We have had it with VOX. Have a month to month contract for a Fibre acc costing R899 per month. This is supposed to be for a 50 up and a 50 down connection. Everything we log a call, we are told that we have to pay a call out fee. I see there are much cheaper offers from other Service Providers offering the same package. Can you recommend a good one?</div>
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Replies (2)
Vox Telecom's replyOfficial
19 Sept 2022, 09:36 Good day, Debbie H
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply19 Sept 2022, 09:36
Official
Good day, Debbie H
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 Sept 2022, 12:30 Good day, Debbie H
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router was reconfigured by the on- site support team at no cost.
We also received confirmation that the sales team made contact to advise on the solutions Vox has available.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router was reconfigured by the on- site support team at no cost.
We also received confirmation that the sales team made contact to advise on the solutions Vox has available.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply23 Sept 2022, 12:30
Official
Good day, Debbie H
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router was reconfigured by the on- site support team at no cost.
We also received confirmation that the sales team made contact to advise on the solutions Vox has available.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the router was reconfigured by the on- site support team at no cost.
We also received confirmation that the sales team made contact to advise on the solutions Vox has available.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox