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Michael O

1 reviews | Active since Jan 2012

26 Apr 2023, 14:55

VOX is getting to big to give customer service

Been trying to speak to customer service for 2 days.. No answer of there telephone nor on the online chat

0
Replies (2)
Vox Telecom
Vox Telecom's reply26 Apr 2023, 15:27
Official
Good day Michael O

Thank you for your review

Kindly note that the details of your complaint has been sent to the customer service team for assistance. 

 We will contact you directly to assist with the complaint. 

 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply28 Apr 2023, 09:53
Official
Good day, Michael 
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the account team has made contact and assisted with the billing dispute. 

Should you require any further assistance, please do not hesitate to contact us. 

Kind Regards, 
Vox