LL
Leana L
1 reviews | Active since Feb 2022
24 Jun 2022, 12:45
VOX IS DEAF WHEN YOU REPORT ANY PROBLEMS
VOX is quick to write new business - then they perform. But as soon as you subscribed to their service they ignore your numerous request without even trying to make contact. My VOIP phone is out of order since March this year (4 months now), without them attempting to do something about it, after numerous complaints. I will most definitely not recommend them.
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Replies (2)
Vox Telecom's replyOfficial
24 Jun 2022, 13:54Good day, Leana mh L
Thank you for your review.
Kindly note that the details of this query has been sent to the Sales Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Sales Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply24 Jun 2022, 13:54
Official
Good day, Leana mh L
Thank you for your review.
Kindly note that the details of this query has been sent to the Sales Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Sales Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Jul 2022, 07:35Good day , Leana mh L
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the VoIP issues has been resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the VoIP issues has been resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply07 Jul 2022, 07:35
Official
Good day , Leana mh L
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the VoIP issues has been resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the VoIP issues has been resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox