SL
Shivani L
1 reviews | Active since Feb 2020
16 Nov 2023, 12:11
Vox is constantly harassing me for money that I do not owe them
Vox is constantly harassing me for money that I do not owe them. Been with them for years and have 3 seperate fibre lines with them.I contacted them to change the name of my policy from my personal name to my business name.....and now they are harassing me every month for an unreturned modem....after the change of name on my account.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
16 Nov 2023, 12:41Good day, Shivani L
Thank you for your review
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your review
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply16 Nov 2023, 12:41
Official
Good day, Shivani L
Thank you for your review
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your review
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
30 Nov 2023, 07:31Good day, Shivani L
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply30 Nov 2023, 07:31
Official
Good day, Shivani L
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox