1 reviews | Active since Oct 2011

03 Jun 2022, 13:47

VOX is becoming Horror daily!!!

My speed is 10/60 instead of 200/100.....Coverage is 1,5m.....Consultant tells me I must live with reality....Nobody came to site since 3 Weeks of Horror....We have lost so much business Connectivity.....Rediculous!!!!

0
Replies (3)
Vox Telecom
Vox Telecom's reply03 Jun 2022, 15:25
Official
Good day,  Anne A 
 
 Thank you for your post. 
  
 Kindly note that the details of your complaint has been sent to the support team to assist with resolution.
 
 We will contact you directly to assist with the complaint. 
 
Kind Regards, 
 Vox 
's update09 Jun 2022, 13:37
Reviewer Update
No connection to this day....Please give us a temporary LTE solution while you are still figuring out your system....Business is suffocating due to you....Please show a little care
Vox Telecom
Vox Telecom's reply17 Jun 2022, 13:03
Official
Good day,  Anne A

Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the speed.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox