Vox is *********** and is a ****

If I could rate them a zero I would. I app**** for a contract with vox which was approved. I was still with Telkom at the time and was assured that the account will only be activated once the line is released by Telkom. The day the modem from vox was delivered, I received a statement charging me for the usage and claiming my account was now active. They were charging me for a full month subscription and not even a pro rata. I engaged Telkom and they gave me proof that my line was still with Telkom an not Vox. Based on this I decided to cancel my contract with Vox but they are still sending me invoices that I owe them. Their customer services and accounts department are pathetic to say the least . I since logged numerous calls for them to fix this billing mess but all I get is reference numbers that don’t lead to anything positive. They have since promised to come fetch their sealed modem and rectify the billing mess but I am still waiting from October. Stay away from Vox people.