AN
Angel N

1 reviews | Active since Dec 2016

07 Oct 2021, 08:49

Vox IS A ****!!!!

If there was an option for no star rating id gladly opt for that.

Can someone PLEASE EXPLAIN how yal got to an outstanding balance if R2273???

My partner signed up for 30gig data which only lasted 3days and we decided its definately not worth it and advised that we want to cancel the "contract", which we were clearly advised its a month to month and not a FIXED contract, has NOT been cancelled till today as you are still DEMANDING payment.

Also you are such ****s,first you billed delivery&connection while Travis adviced that delivery is FREE and you DID NOT install nothing,your driver delivered and left and my partner had to do "installation". So why bill that on the statement?

We need clarity, why was the contract not cancelled when we requested? How did you get to over R2k??? Stop harassing us with your emails and calls until you have done proper investigation and provided us with clarity.

I AM SO GLAD I CHOSE TELKOM FOR MY LANDLINE PACKAGE.

0
Replies (1)
Vox Telecom
Vox Telecom's reply07 Oct 2021, 11:07
Official
Good day, Angel N

 Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards,  Vox