MM
Morongoa M
1 reviews | Active since Jan 2024
11 Oct 2024, 13:37
Vox is a ****.
NEVER USE VOX! I had a sales person come to my door and I obliged because I needed the wifi for working from home. They sent me a router, which I never opened or used because I didn't know how. After weeks of no comms from them, I sent the sales guys, who hadn't been responding to my texts at that point, a strong worded message to say he can keep his wifi, I will no longer wait for them. To this day they still call me demanding payment for a service I NEVER USED. It's trash.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
11 Oct 2024, 14:17Good day, *****goa.
Thank you for raising your concerns with us.
Kindly note that we have escalated the details of your complaint to the Sales and Accounts teams respectively to investigate the details of your complaint.
We will contact you soonest to assist with the resolution of your query.
Kind Regards,
Vox
Thank you for raising your concerns with us.
Kindly note that we have escalated the details of your complaint to the Sales and Accounts teams respectively to investigate the details of your complaint.
We will contact you soonest to assist with the resolution of your query.
Kind Regards,
Vox
Vox Telecom's reply11 Oct 2024, 14:17
Official
Good day, *****goa.
Thank you for raising your concerns with us.
Kindly note that we have escalated the details of your complaint to the Sales and Accounts teams respectively to investigate the details of your complaint.
We will contact you soonest to assist with the resolution of your query.
Kind Regards,
Vox
Thank you for raising your concerns with us.
Kindly note that we have escalated the details of your complaint to the Sales and Accounts teams respectively to investigate the details of your complaint.
We will contact you soonest to assist with the resolution of your query.
Kind Regards,
Vox
Vox Telecom's replyOfficial
22 Oct 2024, 08:58Good day, *****goa.
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply22 Oct 2024, 08:58
Official
Good day, *****goa.
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox