QS
Quentin S
1 reviews | Active since Aug 2023
02 Aug 2023, 16:24
VOX is a corporate joke.
Vox telecom.
This service is terrible. The line is down once a month and then god help you if you have to call in because it’s a 35 minute wait and once you get to the end of it, you have a overworked irratated employee on the other end!!!
I have two lines with and have inquired about a business line, but decided against that as the price for the business line is four times that of a home line with the same speed.
I will be moving my lines away from Vox shortly I wish them and all their partners, the same joy they’ve given me. Actually, I wish them 10 times as much.
I would implore the Vox, CEO or CFO or CTO to phone there own helpline to see what a **** show they running.
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
02 Aug 2023, 17:10Good day Quentin SThank you for your post.Kindly note that the details of your complaint has been sent to the Complaints team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's reply02 Aug 2023, 17:10
Official
Good day Quentin SThank you for your post.Kindly note that the details of your complaint has been sent to the Complaints team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's replyOfficial
07 Aug 2023, 15:14Good day, Quentin V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply07 Aug 2023, 15:14
Official
Good day, Quentin V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
