TB
Thabo B
1 reviews | Active since Aug 2022
15 May 2024, 09:19
vox is a ****
I signed with them and they promised to deliver sim. they then would activate the sim and after activation
no sim came but they debited my account. kept sending email and SMS trying also to debit my account again and again
even today I cant get hold of them on the phone and email
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
15 May 2024, 09:57 Good day, Thabo B
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply15 May 2024, 09:57
Official
Good day, Thabo B
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
23 May 2024, 09:06 Good day, Thabo B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved and the new SIM has been delivered.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved and the new SIM has been delivered.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply23 May 2024, 09:06
Official
Good day, Thabo B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved and the new SIM has been delivered.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved and the new SIM has been delivered.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox