IG
Imelda G

1 reviews | Active since Jul 2023

11 Jul 2023, 19:40

Vox is a ****

Guys don't do it!!! I regret this contract. Trails of emails. No one comes back to you. I've got more than 10 mails with no response. At this point I want them to fetch their equipment and remove me from contractual obligations. I've sent an email a week ago asking this not even that shook a consultant to respond.

0
Replies (2)
Vox Telecom
Vox Telecom's reply11 Jul 2023, 20:10
Official
Good day Imelda GoagosebThank you for your post.Kindly note that the details of your complaint has been sent to the Support  team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox

Best regards,

IG
Imelda G's update11 Jul 2023, 22:37
Reviewer Update
I was assisted by a champ tech agent who called me twice doing follow ups making sure I am connected @10pm in the evening. He was very patient and knowledgeable I really appreciate Lesetsa Makama he is the best thing that's happened to me in almost two months. Thank you Vox