Vox is a ****

In a period of 42 days starting from December 22, 2023 up to February 02, 2022, I have only had internet in one day at my property in Arbor Park, Newcastle. I tried to get Vox not to bill me for all the time that I did not have internet, they are not helping. The sad part is that I have used more than R1000 in data bundles and in calls trying to get them to fix the issue, which took longer than it is acceptable to get fixed.

Again for my other property in Pioneer Park, I am with no internet for the third week now, Vox is not helping, dispute having reported the issue in numerous occasions. And soon I will be suspended for having not paid. How do I pay full amount when I have spent the money for data purchases for the time that I have been without internet? I am very disappointed with Vox, and I can’t wait to for the end of the contract so that I can use another ISP