RB
Robin B
1 reviews | Active since Oct 2023
20 May 2024, 13:38
Vox is ****
I've had it with this **** network!! I have dealt with tons of people all makes promises to look into things but never fixes the situation. the internet dropped at a very important time and meeting, which now will cost my wife for the dropped session. not only a fine but loss of income. I am cancelling from these useless providers
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Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
20 May 2024, 15:08Good day, Robin B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
There was no open fault logged on the system, new request logged on your behalf.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
There was no open fault logged on the system, new request logged on your behalf.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply20 May 2024, 15:08
Official
Good day, Robin B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
There was no open fault logged on the system, new request logged on your behalf.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
There was no open fault logged on the system, new request logged on your behalf.
We will provide feedback to you soonest.
Kind Regards,
Vox
RB
Robin B's updateReviewer Update
20 May 2024, 15:10this is an existing problem dating back to Feb, you keep closing unresolved tickets! I've about had enough
RB
Robin B's update20 May 2024, 15:10
Reviewer Update
this is an existing problem dating back to Feb, you keep closing unresolved tickets! I've about had enough
Vox Telecom's replyOfficial
24 May 2024, 09:04Good day, Robin
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply24 May 2024, 09:04
Official
Good day, Robin
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox