SP
Sello P

1 reviews | Active since May 2016

08 Nov 2023, 18:56

Vox internet waste of time

Vox is a waste of time, no internet account paid update, no refund if you complain I think we you must have legal team first before you join VOX especially home internet, this company looks like they just interested in making money

0
Replies (2)
Vox Telecom
Vox Telecom's reply09 Nov 2023, 07:23
Official
Good day ,Sello P 

 Thank you for your review.
 Kindly note that the original fault is still open on the reference   VOX***5 
 The Support team will follow up with the Network Provider, Vumatel  (  REF ISP-*** ) on the progress of the fault and update you on the status.
 
 Regards 
Vox 
Vox Telecom
Vox Telecom's reply10 Nov 2023, 11:13
Official
Good day, Sello P
 
 Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,  Vumatel restored the link.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox