WM
Willem M

1 reviews | Active since Jan 2025

06 Jan 2025, 15:19

Vox internet service

If you want poor to nun service join vox telecom or wil I rother say try to join .Took me more than a week already to achieve non service and poor communication.if you communicate with them they just dont answer a specially when they transfer you to an agent.then that one wil transfer you to the next one and then they just ignore you.And waste your time with no service

0
Replies (3)
Vox Telecom
Vox Telecom's reply06 Jan 2025, 15:35
Official
 Good day, Willem M
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 

We will provide feedback to you soonest. 

 Kind Regards
 Vox  
WM
Willem M's update08 Jan 2025, 09:38
Reviewer Update
Once again promised to deliver service at the latest today just to be called back to change the date to Tommorow.How does this company operates and then the businesses ask why do they not copping be cause the service they render is up to ****.And they dont give a dam anout their clients
Vox Telecom
Vox Telecom's reply10 Jan 2025, 11:30
Official
Good day , Willem 

Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. 
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
 Kind Regards, 
 Vox