SR
Shaun R
1 reviews | Active since Jan 2017
11 Jun 2024, 06:47
Vox internet issue (fibre)
Network down, no reply on the WhatsApp platform. In fact that platform is useless. Tried all the troubleshooting tips, no luck. Waiting for someone to contact me
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
11 Jun 2024, 07:34 Good day, Shaun R
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply11 Jun 2024, 07:34
Official
Good day, Shaun R
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
11 Jun 2024, 07:46 Good day, Shaun R
Vox Notice:
Vox Fibre Services. Western Cape, Bloemfontein, East London and Port Elizabeth.
Some customers may experience problems with no connectivity. Fault has been escalated to VoxCore for investigation.
Further feedback to follow.
Regards
Vox
Vox Notice:
Vox Fibre Services. Western Cape, Bloemfontein, East London and Port Elizabeth.
Some customers may experience problems with no connectivity. Fault has been escalated to VoxCore for investigation.
Further feedback to follow.
Regards
Vox
Vox Telecom's reply11 Jun 2024, 07:46
Official
Good day, Shaun R
Vox Notice:
Vox Fibre Services. Western Cape, Bloemfontein, East London and Port Elizabeth.
Some customers may experience problems with no connectivity. Fault has been escalated to VoxCore for investigation.
Further feedback to follow.
Regards
Vox
Vox Notice:
Vox Fibre Services. Western Cape, Bloemfontein, East London and Port Elizabeth.
Some customers may experience problems with no connectivity. Fault has been escalated to VoxCore for investigation.
Further feedback to follow.
Regards
Vox
Vox Telecom's replyOfficial
11 Jun 2024, 08:23Good day, Shaun R
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply11 Jun 2024, 08:23
Official
Good day, Shaun R
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox