GC
Gary C
1 reviews | Active since Aug 2013
11 Jun 2023, 16:41
Vox internet a problem
Internet has been down the entire day. Absolutely no communication from the company at all. Not even a response from email sent. What shoddy service.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
11 Jun 2023, 17:15Good day Gary
SMS was sent:
Number: | ***
Message | Vox Notice: Vumatel Fibre Services FTTH. Johannesburg Glenhazel. Customers may experience problems with no connectivity. Vumatel engineers are attending to the fault
Message Delivery Report
Submit Date | 2023-06-11 10:25:02
Submit Status | Sending Complete
Send Date | 2023-06-11 10:25:32
Email was sent :
From | *** [***]
To | Gary Coppin [***]
Subject | FTTH Services - Vuma GPON
Date Sent | 2023-06-11 10:24:32
Status | Sent Successfully
Services
FTTH Services - Vuma GPON
Impact Description
Customers may experience problems with no connectivity.
Update Description
Vumatel engineers are attending to the fault.
Province
Gauteng
Regions
Johannesburg - Glenhazel, Johannesburg - Sandringham, Johannesburg - Lyndhurst, Johannesburg - Fairmount, Johannesburg - Kew
SMS was sent:
Number: | ***
Message | Vox Notice: Vumatel Fibre Services FTTH. Johannesburg Glenhazel. Customers may experience problems with no connectivity. Vumatel engineers are attending to the fault
Message Delivery Report
Submit Date | 2023-06-11 10:25:02
Submit Status | Sending Complete
Send Date | 2023-06-11 10:25:32
Email was sent :
From | *** [***]
To | Gary Coppin [***]
Subject | FTTH Services - Vuma GPON
Date Sent | 2023-06-11 10:24:32
Status | Sent Successfully
Services
FTTH Services - Vuma GPON
Impact Description
Customers may experience problems with no connectivity.
Update Description
Vumatel engineers are attending to the fault.
Province
Gauteng
Regions
Johannesburg - Glenhazel, Johannesburg - Sandringham, Johannesburg - Lyndhurst, Johannesburg - Fairmount, Johannesburg - Kew
Best regards,
Vox Telecom's reply11 Jun 2023, 17:15
Official
Good day Gary
SMS was sent:
Number: | ***
Message | Vox Notice: Vumatel Fibre Services FTTH. Johannesburg Glenhazel. Customers may experience problems with no connectivity. Vumatel engineers are attending to the fault
Message Delivery Report
Submit Date | 2023-06-11 10:25:02
Submit Status | Sending Complete
Send Date | 2023-06-11 10:25:32
Email was sent :
From | *** [***]
To | Gary Coppin [***]
Subject | FTTH Services - Vuma GPON
Date Sent | 2023-06-11 10:24:32
Status | Sent Successfully
Services
FTTH Services - Vuma GPON
Impact Description
Customers may experience problems with no connectivity.
Update Description
Vumatel engineers are attending to the fault.
Province
Gauteng
Regions
Johannesburg - Glenhazel, Johannesburg - Sandringham, Johannesburg - Lyndhurst, Johannesburg - Fairmount, Johannesburg - Kew
SMS was sent:
Number: | ***
Message | Vox Notice: Vumatel Fibre Services FTTH. Johannesburg Glenhazel. Customers may experience problems with no connectivity. Vumatel engineers are attending to the fault
Message Delivery Report
Submit Date | 2023-06-11 10:25:02
Submit Status | Sending Complete
Send Date | 2023-06-11 10:25:32
Email was sent :
From | *** [***]
To | Gary Coppin [***]
Subject | FTTH Services - Vuma GPON
Date Sent | 2023-06-11 10:24:32
Status | Sent Successfully
Services
FTTH Services - Vuma GPON
Impact Description
Customers may experience problems with no connectivity.
Update Description
Vumatel engineers are attending to the fault.
Province
Gauteng
Regions
Johannesburg - Glenhazel, Johannesburg - Sandringham, Johannesburg - Lyndhurst, Johannesburg - Fairmount, Johannesburg - Kew
Best regards,
Vox Telecom's replyOfficial
14 Jun 2023, 09:45Good day, Gary
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply14 Jun 2023, 09:45
Official
Good day, Gary
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,