LM
Louis M
1 reviews | Active since Dec 2014
08 Jun 2021, 09:17
Vox inflated bill and no Credit
This company is incapable of firstly understanding that they double charged me and secondly its now been months with no credit, just empty promises. DSL Telecom can share their part in the blame. Such mediocre service delivery.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
08 Jun 2021, 10:20 Good day, Louis M
Thank you for your post.
Kindly note that we have escalated your complaint to the Finance team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Finance team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply08 Jun 2021, 10:20
Official
Good day, Louis M
Thank you for your post.
Kindly note that we have escalated your complaint to the Finance team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Finance team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
LM
Louis M's updateReviewer Update
10 Jun 2021, 10:39Credit was finally issued, thank you
LM
Louis M's update10 Jun 2021, 10:39
Reviewer Update
Credit was finally issued, thank you
Vox Telecom's replyOfficial
10 Jun 2021, 11:02Good day, Louis M
Thank you for the feedback.
We also have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for the feedback.
We also have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply10 Jun 2021, 11:02
Official
Good day, Louis M
Thank you for the feedback.
We also have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for the feedback.
We also have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox