LD
Louis D
1 reviews | Active since May 2020
17 Aug 2022, 20:38
Vox ***********
This service provider can not keep their fibre service running properly in Meyerton it seems like their equipment is set to self destruct just after 8 every other day. When you phone their complaints line the person answering the phone can not tell you what's wrong or how long it will take to fix the problem. I would have preferred to give them a rating of zero but it doesn't seem to be available. I will definitely not recommend this company as they are completely ***********
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
17 Aug 2022, 21:04Good day Louis D,
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply17 Aug 2022, 21:04
Official
Good day Louis D,
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
18 Aug 2022, 08:48Good day, Louis D
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply18 Aug 2022, 08:48
Official
Good day, Louis D
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on 087 *** or email ***
Kind Regards,
Vox
Best regards,