1 reviews | Active since Feb 2018
Vox Incompetency - Worst - WORST FIBER provider
Application for Fiber in December 2017 not installation as at 24 February 2018. The team under the leadership of Mr Jaquest Du Toit is very *********** to say the least. No Departmental communication. I will caution any person who would want to explore VOX Fiber. your complaints remains ignored by the senior executive of the business. Vox has a Talk2us complaints email, which will be addressed by senior executive BUT they ignore the customers as well. THINK BEFORE YOU CHOICE VOX AS THE FIBER SERVICE PROVIDE, they useless.
Good day Julie.
Thank you for bringing this to our attention. Kindly note that we are currently investigating your complaint and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Julie.
Thank you for bringing this to our attention. Kindly note that we are currently investigating your complaint and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Julie.
Kindly note that the Customer Service Department has been in contact with you regarding your complaint.
We have confirmed that the services have been successfully cancelled and the hardware has been collected.
The Accounts Department has also been in contact with you and provided you with your updated Invoice and Statement confirming that your account is zero balanced.
Kind Regards,
Vox Telecom
Good day Julie.
Kindly note that the Customer Service Department has been in contact with you regarding your complaint.
We have confirmed that the services have been successfully cancelled and the hardware has been collected.
The Accounts Department has also been in contact with you and provided you with your updated Invoice and Statement confirming that your account is zero balanced.
Kind Regards,
Vox Telecom