RR
Raymond R

1 reviews | Active since Jan 2012

03 Jan 2017, 11:31

VOX Incompetence taken to new heights

<p>VOX started deducting R485-00 from my personal Credit Card account a while ago. This was for ADSL for the COMPANY THAT I WORK FOR. I tried to stop it at FNB and at VOX, after a millions emails with 2 million referance numbers VOX finally saw some light and stopped it, FOR 2 months, now they have deducted R485-00 again. It seems that these people really really do not have a clue, and as long as they need money they'll just deduct it from anyones account, and in FNB they found a willing partner. Utterly useless</p>

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Replies (3)
Vox Telecom
Vox Telecom's reply03 Jan 2017, 11:42
Official

Good day Raymond, thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.
Regards,
Vox Telecom

RR
Raymond R's update05 Jan 2017, 10:13
Reviewer Update

VOX sorted this out, hopefully it will work this time. Thanks to Sean Esterhuysen, no thanks to FNB

Vox Telecom
Vox Telecom's reply05 Jan 2017, 11:08
Official

Good day Raymond, thank you for the positive feedback.

We value your opinion.

Should you have any further issues and you might require immediate assistance, please feel free to contact us on *** (24/7) / *** - for Accounts, please email ***


Regards,
Vox Telecom